# RPA consulting

> RPA (robotic process automation) consulting helps you hand repetitive work over to software robots in systems that have no API and can only be used through a screen. Corrplus first checks whether the work really needs RPA. When it does, we build the bot with UiPath or Microsoft Power Automate and plan its maintenance from the start.

URL: https://corrplus.net/services/workflow-automation/rpa-consulting/
Updated: 2026-10-22
Corrplus Team

## Who it is for

- Teams that type data every day into a legacy desktop ERP or accounting program with no API
- Operations teams that regularly download files from bank, supplier or government portals and load them into another system
- Companies that invested in RPA earlier and now struggle with bots that break and need constant upkeep
- Organisations that need to bridge a transition period before a system is replaced

## When it is not a fit

- Systems with an API. n8n or Make are faster, cheaper and need less maintenance there.
- Work whose screens change often or that runs differently each time. Bot maintenance would cost more than it saves.

## What you get

- **RPA suitability assessment**: For each candidate task, a check of alternatives such as APIs, database access or file exchange, and a reasoned answer on whether RPA is needed.
- **Working bots**: Bots built with UiPath or Power Automate and tested on your real screens.
- **Durable screen selectors**: Element definitions and waits designed not to break on small screen changes.
- **Error and exception handling**: A log with screenshots when a bot gets stuck, an alert to the right person and a restart from where it stopped.
- **Credential management**: Passwords the bot uses kept in a secure vault, with a planned rotation schedule.
- **Maintenance handbook**: Documentation of which bot is affected when which screen changes, and how to update it.

## How we work

- **Discover**: After a free first call we watch the person who does the work at their screen and record the steps and exceptions.
- **Design**: We rule out non-RPA alternatives and write down the bot's steps, error cases and where personal data is processed.
- **Build**: We build the bot in short cycles, run it in a test environment and then on real screens before handover.
- **Run**: We watch bot logs, update bots when screens or versions change, and move steps to APIs over time where possible.

## Tools we use

UiPath Studio and Orchestrator, Microsoft Power Automate (desktop and cloud), n8n, Python, OpenAI and Anthropic Claude models, Windows Credential Manager and Azure Key Vault

**Timing:** The first bot usually ships within 2–4 weeks

**Pricing:** Fixed-scope project quoted after the discovery call; optional monthly support for bot maintenance. UiPath or Microsoft licences are not included.

## When is RPA still the right choice?

RPA means a software robot clicks and types on a screen the way a person does. That is why it should not be the first choice when a system has an API, database access or file exchange. We check those alternatives first. When none exist, RPA is still the right tool.

The RPA candidates we see most often: daily data entry into a legacy desktop ERP with no API, pulling reports from an accounting program that runs over remote desktop or a terminal screen, regularly downloading statements and files from bank or supplier portals, and bridging the transition before a system is replaced. In Türkiye this often includes local ERPs and government portals, where CAPTCHAs and two-factor login can limit a bot, so we check that up front.

## RPA, n8n or an AI agent?

| Aspect | RPA (UiPath, Power Automate) | n8n or Make | AI agent |
|---|---|---|---|
| How it works | Clicks and types on a screen | Connects systems through APIs | Chooses its own steps towards a goal |
| Best at | Legacy systems with no API | Modern systems with APIs | Variable work that resists fixed rules |
| Maintenance | High, as screens change | Low | Needs evaluation and monitoring |
| Predictability | High | High | Medium; human approval recommended |

In most projects the three work together. [n8n and Make automation](/services/workflow-automation/n8n-make-automation/) carries the backbone, RPA handles only the step with no API, and a language model is called when a messy document has to be understood. If you first want to decide which tool fits which work, start with [workflow automation](/services/workflow-automation/).

## The real cost of a bot: maintenance

Most RPA projects struggle not at build time but in maintenance. A program updates and a button moves, so the bot stops. A password expires and the bot cannot log in. A screen opens slower than usual and the bot types into the wrong field.

So we design maintenance into the bot: selectors that survive small screen changes, explicit waits for each step, a log with screenshots and an alert when it gets stuck, and passwords kept in a secure vault. Each bot ships with a maintenance handbook listing what is affected when a screen changes. Moving steps from the bot to n8n as APIs become available is part of the maintenance plan. When we take over bots another team built, we start from the same list and tackle the one that breaks most often first.

## How we start

In the first call we watch the person who does the work at their screen. You leave with a view of which steps really need RPA and a written proposal for the first bot.

## Frequently asked questions

### Does RPA still make sense, or will AI do everything?

When work has to happen on a screen with no API, RPA is still the most predictable option. AI is added to the steps a bot cannot decide on, such as understanding free text or reading fields from a scanned document. The two work together rather than replacing each other.

### UiPath or Power Automate?

If you are on Microsoft 365 and need only a few bots, Power Automate is usually the easier start. If you must schedule, manage and monitor many bots centrally, UiPath offers a stronger management layer. We decide together based on the licences you already have.

### Why do bots break so often?

The usual causes are screen changes, brittle element selectors, missing waits for slow screens and expired passwords. On bots we take over, we fix those first, then check whether some steps can move to an API or file exchange.

### Can bots be used on bank and government portals?

Often, but not always. CAPTCHAs, two-factor login and terms of use can limit a bot. We check this during design and, where a bot is not appropriate, propose a semi-automated flow in which a person gives one approval.

### Where does the bot process personal data?

The bot runs on your own machine or server, so data stays local. We still document which personal data the bot sees on which screen and how long logs are kept, and settle this with your legal counsel under GDPR or Türkiye's KVKK.

### Can you take over our existing bots?

Yes. We first record what each bot does, how often it breaks and whether it is still needed. We retire the ones that are not, fix the rest and replace them with API-based workflows where possible.